WHERE DO I BUY TICKETS?
All tickets are purchased online at www.sandgatechamber.com.au.
ARE THERE CHILDREN’S TICKETS?
Yes, although under 18’s must be accompanied by a responsible adult at all times and are not allowed to approach the bars at any time.
We do not recommend bringing babies or young children to our concerts due to the noise levels and the number of patrons attending.
HOW DO I GET THERE?
If you do not have a designated driver in your party, we strongly recommend the best option for transport which is to catch the train to Sandgate or Kippa Ring stations.
To make the travelling process easier for concert goers, in addition to regular bus schedules, we will have shuttle bus services running to and from the Sandgate train station which is a 10 minute trip. Please check our Facebook event page for further information.
There is limited off street parking at the event.
Brisbane City – Brighton: 35 minutes
Mooloolaba – Brighton: 65 minutes
Gold Coast – Brighton: 1 1/2 hours
CAN I LINE UP EARLY?
We understand you will be excited however there are no facilities or shade outside the venue and it can get hot while standing in the queue. While we understand some patrons want to be first in best dressed, when it comes to General Admission seating we recommend that you line up only a short time before the advertised gates open time. The gates will not open early just because there is a long queue.
ARE THERE SEATS?
Yes, for the VIP ticketed area seating options are available.
The General Admission section welcomes picnic blankets and beach chairs (please make sure your chairs legs are not any higher than 20cm).
For anyone who requires a standard chair, we strongly recommend purchasing a VIP seat as standard BYO folding chairs will NOT be allowed in the General Admission section.
Please be aware that other patrons may stand during the performance.
CAN I BRING MY OWN CHAIR?
Yes, beach chairs with a leg height of no more than 20cm off the ground are allowed into the venue. No standard BYO folding chairs (full height folding chairs) are allowed in at any concert.
CAN I BRING FOOD?
No, we have food vendors at the event and there is strictly no BYO food policy. It is a condition of entry that a search of person or possession may take place with prohibited items confiscated.
CAN I BRING DRINKS?
No, we are a fully licenced venue and there is a strict no BYO of beverages policy. We do allow you to bring a bottle of water however it must be sealed. It is a condition of entry that a search of person or possession may take place with prohibited items confiscated.
There are multiple bars located around the event selling beer, wine, spirits, soft drink, bottled water, tea and coffee.
In accordance with our alcohol management plan, no alcoholic beverages can be removed from the venue.
WHAT TIME DOES THE VIP FOOD AND BEVERAGE PACKAGE RUN FROM?
A Day on the Bay’s VIP packages which include food and drink beverages are all run from 4pm to 8pm. A cash bar is available from gate opening time to 4pm.
CAN I USE MY CARD TO PAY FOR DRINKS?
Yes, EFTPOS will be available at selected points of sale.
DO YOU HAVE ATMS ON SITE?
No, it is advised that for convenience you plan ahead and bring the amount of money you think you may spend on the day.
CAN I SMOKE AT THE VENUE?
No, smoking is to be taken outside the venue more than 5 metres from any entry.
WHAT HAPPENS IF IT RAINS?
If it rains you may get a little damp because the concert will proceed rain or shine. By purchasing a ticket you acknowledge the venue is an open air space and no refunds or exchange will be given in the event of bad weather. If it looks overcast we recommend bringing a rain poncho and gumboots as umbrellas are not allowed inside the venue. No refunds will be given to those who decide not to attend the concert due to weather conditions.
If weather conditions deem dangerous for the artist to perform or put the patron’s safety is at risk, the promoter may cancel the concert and issue a refund.
WHAT DO I WEAR?
We would advise you wear comfortable flat shoes. Also, because we are an open air venue we would suggest to dress for the occasion. Depending on the season you may need to bring with you a warm coat, water proof jacket, rain poncho or gumboots.
Always remember to slip, slop slap because even though it may be overcast the UV rays can still break through the clouds. In the event of wet weather please remember that umbrellas are not allowed.
WHAT TIME DOES THE MUSIC START?
The gate open time does not reflect the time in which the music begins. The time the main act, and support act/s take the stage varies and is dependent Artist/s and the weather conditions. Set times will be advertised as soon as they are available and will be listed on the DayontheBay Facebook page a couple of days before the concert.
There is time between when the gates open and when the music starts to allow patrons leisurely access without having to queue for long periods beforehand.
WHO IS IN CHARGE OF SECURITY?
Any Security guards at the gates, outside the venue and inside the venue are appointed by the Sandgate & Districts Chamber of Commerce. If you have any issues please direct your questions to Event Staff or Security Staff.
WHAT ARE YOUR POLICIES ON RESPONSIBLE SERVICE OF ALCOHOL?
A Day on the Bay takes the Responsible Service of Alcohol very seriously. We have Security Guards and RSA Marshalls roaming the venue.
Patrons are assessed upon entry to the venue and if deemed to be intoxicated will be refused entry. Police and security guards also patrol the area to ensure patrons are not “pre-loading” before entering the venue.
If you are concerned about the condition or behaviour of patrons near you please alert one of the Security or RSA staff members.
CAN I DANCE?
Yes, we want everyone to enjoy the music as they see fit however we do want to be considerate of the people around and behind you. If you would like to get up and dance please move to the side and ensure that you will not block anyone’s view.
WHAT HAPPENS TO LOST PROPERTY?
Any lost property that is found by or handed to a staff member is held by the Chamber. If you have lost an item while at a concert please email email@example.com and provide a detailed description.
WHAT CAN’T I BRING?
- CHAIRS – Full height
- Professional Cameras, audio or video recording devices
- Umbrellas, tents & sunshades
- Glass, aluminium & metal containers
- Drinks or drink bottles of any kind (except sealed bottles of water)
- Alcoholic beverages
- Picnic baskets & eskies
- Illegal or illicit substances of any kind
- Musical instruments or air horns
- Poles, sticks, banners or oversized flags
- Confetti or shredded paper
- Fireworks, flares or explosives
- Animals (except for authorised assistance dogs)
- Balls, sporting equipment, bicycles, skateboards, skates or scooters
- Any other object which may be used as a missile or weapon
- Any other object that the promoter considers inappropriate or dangerous.